System Management
Let’s make IT work for you
We provide support for your desktop and laptop systems running most operating systems as long as they are under vendor support and not end of life. This includes imaging desktops and laptops, OS upgrades, continuous system monitoring, and general break/fix support.
What is Included
Windows OS
Any Microsoft Windows operating system that is actively supported by Microsoft
Linux OS
Most Linux distributions are supported such as RHEL, Ubuntu, CentOS, and Fedora.
Mac OSX
Any Mac OSX operating system that is actively supported by Apple
Not Included
OS out of support
Operating systems that are out of support. There are options to get system OS to a supported state.
OS end of life
Operating systems that are end-of-life. Assessments can be completed to determine an upgrade path or if a new OS install is available that is comparable
OS outside of the included list
Systems outside of what is defined in included.
*This OS exclusion does not apply to infrastructure device OS’s
Immediate Benefits to You
Managing your desktops and laptops can be a cumbersome and daunting task. Under Bit9 IT management you will immediately gain the following value in maintaining your environment
Environment fully managed
You no longer have to troubleshoot or manage your workstations or laptops
Systems fully patched
You can rest easy knowing your workstation and laptops are fully patched for heightened security
Real-time remote support
You will have real-time remote support by our engineers to quickly remediate system issues
Continuous System Monitoring
Your systems memory, CPU, network utilization will be constantly monitored for overconsumption leading to impacts to performance and functionality. Automatic alerting will be triggered and we will respond proactively
*Additional monitoring is available based on your needs.
Full security system protection
Your systems will have continuous security protection for malware, ransomware, and real-time prevention mechanisms to better protect your team members and your environment
